Our Core Beliefs Regarding User Privacy and Data Protection
• User privacy and data protection are human rights
• We have a duty of care to the people within our data
• Data is a liability, it should only be collected and processed when absolutely necessary
• We loathe spam as much as you do!
• We will never sell, rent, or otherwise distribute or make public your personal information
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
• EU General Data Protection Regulation 2018 (GDPR)
Personal Information That This Website Collects and Why We Collect It
This website collects and uses personal information for the following reasons:
Site visitation tracking Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer's IP address, which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third party data processor (see section below).
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
In addition to Google Analytics, this website may collect information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it.
Contact forms and email links
Should you choose to contact us using the contact form on our Contact us page, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section below. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.
If you choose to join our email newsletter, the email address that you submit to us will be forwarded to Constant Contact who provide us with email marketing services. We consider Benchmark to be a third party data processor (see section below). The email address that you submit will not be stored within this website's own database or in any of our internal computer systems.
Your email address will remain within Constant Contact's database for as long as we continue to use their services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you MUST obtain parental consent before joining email newsletter.
Third Party Data Processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section above.
• Essential cookies and similar technologies
These are vital for the running of our services on our websites and apps. Without the use of these
cookies parts of our websites would not function. For example, session cookies allow a navigation
experience that is consistent and optimal to user’s network speed and choice of device.
• Analytics cookies and similar technologies
These collect information about your use of our websites and apps and enable us to improve the
way it works. For example, analytics cookies show us which are the most frequently visited pages.
They also help identify any difficulties you have accessing our services, so we can fix any problems.
Additionally, these cookies allow us to see overall patterns of usage at an aggregated level.
• Tracking, advertising cookies and similar technologies
We use these types of technologies to provide advertisements that are more relevant to your
interests. This can be done by delivering online adverts based your previous web browsing activity.
Cookies are placed on your browser which will remember the websites you have visited. Advertising
based on what you have been looking at is then displayed to you when you visit websites who use
the same advertising networks.
location, offers you click on, and other similar interactions with our websites and apps.
We will report any unlawful data breach of this website's database or the database(s) of any of our
third-party data processors to any and all relevant persons and authorities within 72 hours of the
breach if it is apparent that personal data stored in an identifiable manner has been stolen.
developments. We will not explicitly inform our clients or website users of these changes. Instead,
we recommend that you check this page occasionally for any policy changes.
By entering a valid email address that you have access to, we will inform you of any personal
information we collect that is associated with that email address and how to manage it.